Everything You Need to Know Before You Begin

Coverage depends on your individual insurance plan and benefits. Once Planting Hope is contracted with your insurance provider, we can help verify benefits and submit prior authorization requests when required. Insurance approval and in-network status do not guarantee payment. You are responsible for applicable copays, deductibles, coinsurance, and any noncovered services, as explained before treatment begins. Accepted insurance plans will be announced when contracts are finalized.

Absolutely. Recovery isn't always a straight path, and setbacks don't erase the progress you've made. We approach setbacks with compassion, honesty, and an opportunity to learn, grow, and strengthen your recovery.

Protecting your privacy is fundamental to treatment. Records are protected by applicable laws, including HIPAA and the additional confidentiality protections of 42 CFR Part 2. Information is shared only as permitted or required by law, including when your authorization is necessary.

We do not prescribe or administer medications for substance use disorders. However, we recognize the important role medications can play in recovery. Our clinician has years of experience in medication-assisted treatment settings and can provide education, resources, and referrals to qualified medical providers. Medication and counseling can complement one another when appropriate.

Yes! With your consent, family members and other supportive individuals can participate in appropriate aspects of treatment. Family education opportunities are also planned to help loved ones understand addiction, recovery, and healthy support.

Never. We're not here to judge you for the decisions you've made. We're here to listen, understand the experiences that shaped your journey, and help you discover what's possible beyond your past.

Absolutely. Families and loved ones are welcome to ask general questions and learn about treatment options. We can provide education and guidance, but an individual's participation and consent are essential to voluntary treatment. If your loved one is willing, we can discuss next steps together. Confidential treatment information cannot be disclosed without appropriate legal authorization.

Yes. We welcome individuals navigating community supervision, reentry, or other justice-related circumstances. Our clinician holds a bachelor's degree in Criminal Justice and has extensive experience providing substance use treatment in correctional, residential reentry, and community-based programs. We understand the challenges of balancing recovery with legal obligations.

Telehealth services are planned for eligible clients, including select lunchtime appointments. Availability will depend on clinical appropriateness and scheduling.

Group sizes may vary by topic and enrollment. Groups are designed to encourage meaningful participation and a supportive environment. We can discuss the size of a specific group before you join.

It depends on the group. Some groups may welcome new participants on an ongoing basis, while structured groups may have designated starting points. We'll help you explore available options.

Yes, when clinically appropriate and scheduling allows. Your treatment plan may include multiple individual sessions, groups, or a combination, within the appropriate outpatient level of care.

Yes! You can begin with individual counseling without attending groups, when clinically appropriate. Treatment is tailored to your needs, and those needs may change over time. Your assessment and ongoing treatment planning may support individual sessions, group counseling, or both. We'll discuss recommendations with you and develop a plan together.

There is no single timeline that fits everyone. The length and frequency of treatment depend on your needs, progress, and goals, and are reviewed throughout your care.

We're planning select lunchtime telehealth appointments and Tuesday evening groups to help people fit treatment around work and family commitments. Availability will be confirmed at opening.